Sustainable Development Goals
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Sustainable Development Goals
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PROJECT
GOV.SG1.I1.P4
Mapping Istanbul's Digital Gap
Collecting information on the level of digital accessibility of citizens and thereby obtaining data-driven spatial information on existing inequalities in access to, use of and knowledge of information technologies among the population in different neighborhoods of Istanbul.
For the institutions and public administrations to have a starting point for developing action plans and public policies aimed at full digital inclusion of all segments of society in Istanbul
- Providing spatial data on the digital divide in Istanbul
- Developing a strategy to eliminate digital inequalities on a neighborhood basis
- Providing a positive contribution to the city image
- A model work for other cities
- Ensuring equal access to ICTs for all segments of society in Istanbul
Smart Governance
PROJECT
GOV.SG2.I1.P1
Digital Service Management System (ITSM)
Monitoring and maintaining digital services provided, responding to complaints and requests, increasing personnel satisfaction by managing service levels
- Increasing citizen satisfaction
- Contributing to the effective and efficient management of digital city services
