{"id":7715,"date":"2024-04-24T08:43:00","date_gmt":"2024-04-24T05:43:00","guid":{"rendered":"https:\/\/www.akillisehir.istanbul\/?page_id=7715"},"modified":"2024-12-05T15:53:51","modified_gmt":"2024-12-05T12:53:51","slug":"dijital-hizmet-yonetim-sistemi-itsm-tamamlandi","status":"publish","type":"page","link":"https:\/\/www.akillisehir.istanbul\/en\/dijital-hizmet-yonetim-sistemi-itsm-tamamlandi\/","title":{"rendered":"Digital Service Management System (ITSM) (Completed)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7715\" class=\"elementor elementor-7715\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53b7f1ab e-con-full e-flex e-con e-parent\" data-id=\"53b7f1ab\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-5fb6a44c e-con-full e-flex e-con e-child\" data-id=\"5fb6a44c\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65a66353 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"65a66353\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">PROJECT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52c3a053 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"52c3a053\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GOV.SG2.I1.P1<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10175218 elementor-widget elementor-widget-heading\" data-id=\"10175218\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Service Management System (ITSM) (Completed)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee80a85 elementor-widget elementor-widget-text-editor\" data-id=\"6ee80a85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"row\"><div class=\"col-12\"><p>Monitoring and maintaining digital services provided, responding to complaints and requests, increasing personnel satisfaction by managing service levels<\/p><ul><li>Increasing citizen satisfaction<\/li><li><span style=\"font-weight: 400\">Contributing to the effective and efficient management of digital city services<\/span><\/li><\/ul><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4563469d e-flex e-con-boxed e-con e-child\" data-id=\"4563469d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-277b9f46 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"277b9f46\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"501\" height=\"482\" src=\"https:\/\/www.akillisehir.istanbul\/wp-content\/uploads\/2024\/12\/Varlik-9.png\" class=\"attachment-large size-large wp-image-17415\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acb3412 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"acb3412\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"501\" height=\"480\" src=\"https:\/\/www.akillisehir.istanbul\/wp-content\/uploads\/2024\/12\/Varlik-11.png\" class=\"attachment-large size-large wp-image-17419\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb70953 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"eb70953\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"479\" src=\"https:\/\/www.akillisehir.istanbul\/wp-content\/uploads\/2024\/12\/Varlik-16.png\" class=\"attachment-large size-large wp-image-17432\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c82a4b4 elementor-widget elementor-widget-heading\" data-id=\"1c82a4b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Smart Governance<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\/*! elementor &#8211; v3.19.0 &#8211; 07-02-2024 *\/ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]&gt;a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px} proje YO.SA2.I1.P1 Dijital Hizmet Y\u00f6netim Sistemi (ITSM) (Tamamland\u0131) Verilen dijital hizmetlerin izlenmesi, bak\u0131mlar\u0131n\u0131n yap\u0131lmas\u0131, gelen \u015fikayet ve isteklerin kar\u015f\u0131lanmas\u0131, hizmet seviyelerinin y\u00f6netilerek personel memnuniyetinin artt\u0131r\u0131lmas\u0131 Personel memnuniyetinin art\u0131r\u0131lmas\u0131 Dijital \u015fehir hizmetlerin etkin ve verimli y\u00f6netimine katk\u0131 sa\u011flanmas\u0131 \/*! elementor &#8211; v3.19.0 [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7715","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/pages\/7715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/comments?post=7715"}],"version-history":[{"count":16,"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/pages\/7715\/revisions"}],"predecessor-version":[{"id":27329,"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/pages\/7715\/revisions\/27329"}],"wp:attachment":[{"href":"https:\/\/www.akillisehir.istanbul\/en\/wp-json\/wp\/v2\/media?parent=7715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}